FAQ
-
In addition to placing an online order via noorbbeauty.com, you can check out the physical locations of our official distributors here.
-
Sometimes we may be out of stock in case of some products. If we did not have the product you ordered at that particular moment, you will get an additional email from us about the expected shipping date and other details, once the product is back in stock. However, we constantly update the stock on our website, so you will hardly be faced with this inconvenience 🙂
-
Sure, you can! We try our hardest to be as close to everyone across the world as possible! You can always shop online!
-
Are you a nail tech, nail blogger or just a nail art lover? Do you love the gram? We would love you to join our team and spread the values of noorb® all over the globe! Let’s express ourselves in colors, have fun and receive gifts each month! How? Read here!
About Products
-
noorb gelity pigments are derived from stones of the Armenian Highland.
They are 100% natural, which makes the formula of noorb gelity colors utmost natural.
-
We proudly state that we are cruelty FREE and all tests are performed exclusively via several laboratory equipment.
Also, for creation of noorb gelity colors, only natural pigments are used derived from the stones of the Armenian Highland.
-
Currently we do not offer free samples. However, you can may be able to request free samples from noorb beauty distributor of your region.
Please check the addresses here.
-
Our formula is 5-FREE. None of our products contain the following 5 substances:
- Dibutyl phthalate
- Camphor
- Formaldehyde
- Formaldehyde resin
- Toluene
Hence, we are harmless for the use by pregnant women as well.
Returns and Exchanges
-
We totally understand that sometimes you may have some issues with the order made. We would love to hear about them, learn from our mistakes and try our best to solve them. So please feel free to share your concern with us via info@noorbbeauty.com.
However, currently we do not accept any returns, as it will be very costly for you 🙁
-
Sorry, currently we do not accept online purchase returns at our physical stores.
-
noorb beauty is not responsible for any goods which are damaged as a result of transport. However, we do ensure that all orders are packed in a completely safe packaging. So you will hardly be faced with this problem.